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51 articles for “account”

  1. Why was my new account blocked?A new account can be stopped if it's linked to another account that's banned, or if it's made on the same device as an account that has reached its plan's storage limit.…Privacy & Safety
  2. Can I have more than one account?No. Our Terms allow one account per person. Extra accounts made to get around a ban, to get around your plan's limits, to fake engagement or to pretend to be someone…Account & Sign-in
  3. Why was my account suspended or banned?Accounts are suspended or banned when a moderator finds that they broke our Terms of Service . A suspension lasts a set number of days; a ban is permanent. The reason is…Privacy & Safety
  4. How do I create an account?…Reddit, or with a Solana wallet. Sign-up has three steps: Account , Profile and Plan . You need to be 13 or older to join. Step 1: Account (with email) Open /register…Getting Started
  5. Keeping your account safe…Everything below is in Settings → Security and Settings → Account . Your security checklist Use a strong, unique password. At least 8 characters; longer is better.…Privacy & Safety
  6. How do I delete my account?Go to Settings → Security , scroll to Delete account and select Delete my account . You'll type your username (and your password, if you have one) to confirm. Deleting…Account & Sign-in
  7. Free vs. paid accountsA free account lets you listen, upload, post and join the community. Paid plans (Bronze, Silver and Gold) raise your limits, like storage and upload sizes, and add tools…Account & Sign-in
  8. Signing in with Google, Discord or a wallet…or Solflare). You can add or remove these in Settings → Account under Ways to sign in . If you’ve turned on two-step sign-in, you’ll also enter your code after…Account & Sign-in
  9. I can't sign in…to the password field. Enter the email address on your account and select Send reset link . Open the email and follow the link. It works for one hour. On Choose a…Account & Sign-in
  10. How do I change my email?Change it in Settings → Account under Email . The new address only takes over after you open the confirmation link we send to it, so your email stays the same until…Account & Sign-in
  11. My upload was taken down for copyright. What now?…reference number, who sent it, and how many strikes your account has. The notice counts as one strike on your account, however many items it lists. Strikes and the…Privacy & Safety
  12. How do I get support?…in case you need to follow up. Topics and what to include Account & sign-in: your username. Never send us your password. Billing & payouts: the receipt number, if you…Getting Started
  13. How do I get paid?…→ Payments : Stripe asks for your details and bank account, and after that your share of each card sale is sent to your Stripe account, which pays it to your…Selling & Payouts
  14. Can I change my username?Your username can't be changed once your account is created, but your display name can be changed anytime. Most people only need to change the display name, since that's…Account & Sign-in
  15. Withdrawing XP as $DORA…the same Solana wallet that's linked to your offtheave account. Withdrawing lowers your XP balance but never your level. Before you start Link a Solana wallet to…XP, Badges & Rewards
  16. Inviting friends (referrals)…type your username there themselves. They create their account with email and password. They confirm their email from the message we send. The invite only counts on…XP, Badges & Rewards
  17. Do I have to pay to listen?No. Listening on offtheave is free. With a free account you can play as much music as you like. If you're not signed in, you can still listen, but only up to a daily…Music
  18. What isn't allowed on offtheave?…it. Copyright owners can send us a takedown notice, and accounts that repeatedly infringe are closed. See My upload was taken down for copyright . Accounts You must…Getting Started
  19. How do I change my password?Go to Settings → Account , find Password , enter your current password and your new one twice, then select Change password . You stay signed in on the device you're…Account & Sign-in
  20. How do I manage my devices?…. It shows each browser or device that signed in to your account, and lets you sign any of them out. What the list shows The browser and system, like "Chrome on…Account & Sign-in
  21. What is offtheave?…around first at Explore if you like. You don't need an account to browse. When you're ready, create a free account . See How do I create an account? . Set up your…Getting Started
  22. My post was removed, or I was banned from a community…ban only affects that one community, not the rest of your account. If your post was removed Your notification reads "The moderators of [community] removed your post",…Communities
  23. How do I make a song in the Booth?…open . Depending on your plan, sessions are saved to your account (they open on any device) or in the browser you made them in (see What your plan includes below). If…Creator Studio
  24. How do I edit my profile?…What's not on this page Your birthday is in Settings → Account . It's never shown on your profile. Your email , password and ways to sign in are also in Settings →…Account & Sign-in
  25. How do I confirm my email?…email for offtheave . Open it within 24 hours and your account is confirmed. You can't sign in with your email and password until you do. Step by step Open the…Account & Sign-in
  26. How do I stay updated on new features?…or sign-in codes in a message or email. See Keeping your account safe . Follow us elsewhere offtheave is @OffTheAve on X and Facebook. You'll find the links on the…Getting Started
  27. Is offtheave free?Yes. Creating an account is free, and a free account lets you upload, post, follow, message and join communities. Paid plans (Bronze, Silver and Gold) are optional. They…Getting Started
  28. How do I choose which emails I get?…and security emails. Where emails go Emails go to your account email. To change it, go to Settings → Account . See How do I change my email? . Troubleshooting I'm…Messages & Notifications
  29. How does Continue watching work?…How it works Signed in: your position is saved to your account while you watch and again when you leave the page, so you can stop on your phone and resume on your…Videos & Shorts
  30. How do I file a DMCA copyright notice?…and scroll to Send a copyright notice . You don't need an account. (If you're on the page with the material, you can also choose Report in its ⋯ menu, then Send a…Getting Started

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