How do I change my email?
On this page
Change it in Settings → Account under Email. The new address only takes over after you open the confirmation link we send to it, so your email stays the same until then.
Step by step
- Go to Settings → Account.
- In Email, replace the address with your new one.
- If your account has a password, enter it in Current password.
- Select Save email. You'll see a message asking you to check the new inbox.
- Open the email Confirm your new email for offtheave in your new inbox and select Confirm this email.
- You'll see Your email is changed. From now on, sign in with the new address.
What happens behind the scenes
- We also email your old address to say a change was requested. If you didn't ask for it, change your password right away and contact us.
- The confirmation link works for 24 hours.
- Until you confirm, receipts and other emails keep going to your current address.
- Confirming also counts as confirming your email address, so you don't need a separate confirmation step.
Why the extra step? If someone ever got into your signed-in session, they still couldn't move your account to their own inbox without access to the new address, and you'd get a heads-up at the old one.
Accounts without a password
If you signed up with Google, X, Facebook, Discord, Reddit or a wallet and never created a password, you won't be asked for one. The confirmation link is still required.
Troubleshooting
- "That email is already used by another account": each address can belong to only one account. Use a different address.
- "Your current password is incorrect": check the password and try again. If you forgot it, select Forgot your password? in the Password section to get a reset link.
- The confirmation email never arrived: check spam and make sure you typed the address correctly. You can save the new email again to send another link.
- "That link has expired or was already used": go back to Settings → Account and save the new address again for a fresh link.
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