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27 articles for “contact”

  1. How do I get support?…If you can't find your answer, send us a message from the Contact page. We reply by email, usually within 1–2 business days. Send us a message Open Contact us . Under…Getting Started
  2. How do I get paid?…taken to Stripe. Follow Stripe's steps: your identity, contact details and the bank account to pay into. When you finish, Stripe sends you back to Settings →…Selling & Payouts
  3. How do I suggest a feature?Send your idea from the Contact page and choose Something else . Every message is read by the team, and ideas from members shape what we build next. Step by step Open…Getting Started
  4. Buying music and beats…a moment, then open your library. If it's still missing, contact us under Billing & payouts on the Contact page. A file won't download or is broken. Try again from…Selling & Payouts
  5. How do I upgrade or change my plan?…Membership after a minute. If it still shows the old plan, contact us under Billing & payouts on the Contact page with your receipt. Related How can I pay? Receipts and…Plans & Billing
  6. Why was my new account blocked?…limits with extra accounts. If you think we got it wrong, contact us. "This account is banned because it's linked to another account that's banned" We found a link…Privacy & Safety
  7. My post was removed, or I was banned from a community…their tools, don't argue in the community. Report it or contact us through Contact , with links to what happened. Related Community rules and moderators What isn't…Communities
  8. How do I report something?…it up. If you're in danger or someone is threatening you, contact local authorities as well. For problems that don't fit a report, such as a hacked account, use the…Privacy & Safety
  9. Badges…if it's still missing a while after your plan started, contact us under Billing & payouts on the Contact page. Related How do I spend XP? What do paid plansXP, Badges & Rewards
  10. How do I cancel my plan?…on your receipt at Purchases . If it's after you canceled, contact us under Billing & payouts on the Contact page. Related How do I upgrade or change my plan? Receipts…Plans & Billing
  11. Receipts and purchase history…check Settings → Membership. A charge you don't recognize. Contact us under Billing & payouts on the Contact page, with the date, amount and receipt number if you have…Plans & Billing
  12. Withdrawing XP as $DORA…are all listed. Something went wrong on fedora.foundation. Contact fedora.foundation's support first. For questions about your offtheave balance, use Billing & payouts…XP, Badges & Rewards
  13. I can't sign in…about a week. Still stuck? Send us a message from the Contact page and pick Account & sign-in . Tell us your username and the exact message you see. Never send us…Account & Sign-in
  14. My song won't play or its artwork is missing…to be a JPG, PNG, GIF or WebP up to 10 MB. Still stuck? Contact us with the link to the song or mixtape, the device and browser you're using, and what happens when…Music
  15. Can I change my username?…or it includes personal information you need removed, contact us and pick Account & sign-in . Tell us your current username and what's wrong. We can't promise a…Account & Sign-in
  16. How do I open a downloaded mixtape?…ZIP. Download the mixtape again. If it keeps happening, contact us with the mixtape's link. A track won't play on my device : every file inside ends in .mp3, even…Music
  17. Why was my account suspended or banned?…sign in at all (for example, you forgot your password), contact us with your username. Don't create a new account while you're suspended or banned. New accounts…Privacy & Safety
  18. How do I confirm my email?…link. See How do I change my email? Still stuck? Contact us and pick Account & sign-in . Include yourAccount & Sign-in
  19. How do I stay updated on new features?…@OffTheAve on X and Facebook. You'll find the links on the Contact page. Updates about your own account New followers, comments, sales, mentions and messages show up in…Getting Started
  20. How do I set up two-step sign-in?…up again on your new phone. No phone and no backup codes : contact us with yourAccount & Sign-in
  21. Signing in with Google, Discord or a wallet…If it wasn't you, unlink it, change your password and contact us . Connecting and disconnecting services In Settings → Account, select Connect next to Google,…Account & Sign-in
  22. Can I have more than one account?…a new account was blocked and you believe it's a mistake, contact us and pick Account & sign-in . Include the usernamesAccount & Sign-in
  23. Keeping your account safe…email on your account is still yours. Tell us through the Contact page (choose Account & sign-in ) with your username. Never include your password. After too many…Privacy & Safety
  24. How do I change my email?…you didn't ask for it, change your password right away and contact us. The confirmation link works for 24 hours. Until you confirm, receipts and other emails keep going…Account & Sign-in
  25. How do I delete my account?Go to Settings → Security , scroll to Delete account and select Delete my account . You'll type your username (and your password, if you have one) to confirm. Deleting…Account & Sign-in
  26. How do I block or mute someone?…. Muting quietly hides them from you. Blocking cuts off contact both ways. You can undo either in Settings → Privacy . Mute or block? Mute Their posts and activity…Privacy & Safety
  27. My upload was taken down for copyright. What now?…of perjury, and the person who filed the notice gets your contact details and may take you to court. Sign in to the account that uploaded the material, then open…Privacy & Safety

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