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43 articles for “two-step”

  1. How do I set up two-step sign-in?Two-step sign-in asks for a 6-digit code from an authenticator app after your password, so a stolen password alone isn't enough to get into your account. Turn it on in…Account & Sign-in
  2. Keeping your account safeUse a strong password you don't use anywhere else, turn on two-step sign-in, and check which devices are signed in from time to time. Everything below is in Settings →…Privacy & Safety
  3. How do I change my password?…for devices you don't recognize and consider turning on two-step sign-in. Related How do I set up two-step sign-in? How do I manage myAccount & Sign-in
  4. I can't sign in…confirm my email? You're asked for a code Your account has two-step sign-in turned on. Enter the 6-digit code from your authenticator app and select Verify . Lost your…Account & Sign-in
  5. Signing in with Google, Discord or a wallet…→ Account under Ways to sign in . If you’ve turned on two-step sign-in, you’ll also enter your code after signing in with a service or your wallet. See How do I…Account & Sign-in
  6. How do I manage my devices?…Sign it out. Change your password right away. Turn on two-step sign-in . Check that the email in Settings → Account is still yours. The network address is an IP…Account & Sign-in
  7. How do messages work?Messages are private, one-to-one conversations with other members. They update live: new messages, typing, read ticks and reactions show up without refreshing. You'll…Messages & Notifications
  8. What is the Vault?The Vault holds the finished mixes (renders) you make in the Booth. Only you can hear them until you release them. From the Vault you can play, rename and download…Creator Studio
  9. How do I use the Beat Maker in the Booth?The Beat Maker lives inside the Booth . It lets you build a drum pattern or a melody on a simple grid, hear it loop, and drop it onto your song as a new track. You don’t…Creator Studio
  10. How do I post in a community?Open the community and tap Create post . Choose Text or Poll , give it a title, add a tag if the community uses them, choose who can see it, and tap Post . Who can post…Communities
  11. How do I get support?…. offtheave staff will never ask for your password, your two-step sign-in codes or your wallet's recovery phrase. Related How do I suggest a feature? Keeping your…Getting Started
  12. How do I change my email?Change it in Settings → Account under Email . The new address only takes over after you open the confirmation link we send to it, so your email stays the same until…Account & Sign-in
  13. How do I create an account?Go to Join free and sign up with your email, with Google, X, Facebook, Discord or Reddit, or with a Solana wallet. Sign-up has three steps: Account , Profile and Plan .…Getting Started
  14. Do I have to pay to listen?No. Listening on offtheave is free. With a free account you can play as much music as you like. If you're not signed in, you can still listen, but only up to a daily…Music
  15. Why was my account suspended or banned?Accounts are suspended or banned when a moderator finds that they broke our Terms of Service . A suspension lasts a set number of days; a ban is permanent. The reason is…Privacy & Safety
  16. What is XP and how do I earn it?XP is offtheave's points. You earn it by uploading, taking part and getting noticed, and you can spend it on plans, badges, boosts and music, or withdraw it as $DORA.…XP, Badges & Rewards
  17. How do I make a song in the Booth?The Booth is a recording studio in your browser. Bring in a beat or instrumental (or make one), record your vocals over it, mix each part, and render a finished track to…Creator Studio
  18. Release details, credits and lyricsRelease details, credits and lyrics are optional fields on the upload and edit forms. They show on your song or mixtape page and help people find your music in search.…Music
  19. How do I suggest a feature?Send your idea from the Contact page and choose Something else . Every message is read by the team, and ideas from members shape what we build next. Step by step Open…Getting Started
  20. How do I delete my account?Go to Settings → Security , scroll to Delete account and select Delete my account . You'll type your username (and your password, if you have one) to confirm. Deleting…Account & Sign-in
  21. Which plan is right for me?Start with what you actually do on offtheave: how much you upload, whether you sell, and which creator tools you use. Free covers listening, posting and uploading within…Plans & Billing
  22. How do I file a DMCA copyright notice?If something on offtheave uses your copyrighted work without permission, send a notice from the Copyright & DMCA page. When your notice is complete, we make the material…Getting Started
  23. How do I block or mute someone?Open the ⋯ menu on the person's profile, post or comment and choose Mute or Block . Muting quietly hides them from you. Blocking cuts off contact both ways. You can undo…Privacy & Safety
  24. How do I confirm my email?When you sign up, we email you a link titled Confirm your email for offtheave . Open it within 24 hours and your account is confirmed. You can't sign in with your email…Account & Sign-in
  25. How do I upload a mixtape?Go to Upload , choose Mixtape or beat tape , add artwork, a title and your tracks, drag them into order, and select Upload mixtape . The mixtape stays hidden until every…Music
  26. How do I upload a video?Go to Upload , choose Video , then either upload a video file or paste a YouTube link. Give it a title, add a thumbnail and details if you like, and press Upload video .…Videos & Shorts
  27. How do I upgrade or change my plan?Pick the new plan on the Plans page, add it to your cart and check out. The new plan starts as soon as the payment goes through, and your old plan stops at the same…Plans & Billing
  28. How do I spend XP?You can spend XP on a plan, on badges, on boosts for your content, and on songs, beats and mixtapes whose sellers accept XP. Everything goes through your cart : choose…XP, Badges & Rewards
  29. How do I report something?Open the ⋯ menu on the post, comment, song, video, profile or other item and choose Report . Pick a reason, add details if you like, and select Send report . It goes…Privacy & Safety
  30. How do I pin a post to my profile?Open the post's Post options menu (⋯) and select Pin to your profile . The post then shows first on your profile's Feed tab with a Pinned label. Step by step Find the…Account & Sign-in

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