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24 articles for “email”

  1. How do I confirm my email?When you sign up, we email you a link titled Confirm your email for offtheave . Open it within 24 hours and your account is confirmed. You can't sign in with your email…Account & Sign-in
  2. How do I change my email?Change it in Settings → Account under Email . The new address only takes over after you open the confirmation link we send to it, so your email stays the same until…Account & Sign-in
  3. How do I choose which emails I get?You choose which emails we send in Settings → Notifications . These switches only affect email. Everything still shows up in your notifications on the site. What you can…Messages & Notifications
  4. I can't sign inMost sign-in problems come down to a forgotten password, an email address that hasn't been confirmed yet, or too many wrong tries in a row. Find the message you're…Account & Sign-in
  5. How do I create an account?Go to Join free and sign up with your email, with Google, X, Facebook, Discord or Reddit, or with a Solana wallet. Sign-up has three steps: Account , Profile and Plan .…Getting Started
  6. Signing in with Google, Discord or a walletBesides email and password, you can sign in with Google, X, Facebook, Discord or Reddit, or with a Solana wallet (Phantom, Backpack or Solflare). You can add or remove…Account & Sign-in
  7. Inviting friends (referrals)…link, and when someone signs up with it and confirms their email, you earn XP. Your link is on the XP page in the Invite friends card. Get your link Open the XP page.…XP, Badges & Rewards
  8. My upload was taken down for copyright. What now?…we make it private so only you can see it, and we email and notify you. If you believe it was a mistake, you can send a counter-notice from the Copyright &…Privacy & Safety
  9. How do I stay updated on new features?…from the offtheave team in your Messages or by email. The Site Information community This is where we post what's new, what changed, and anything you should…Getting Started
  10. Keeping your account safe…all others . See How do I manage my devices? . Keep your email current and secure. Your email is how you reset your password. When you change it, the new address has…Privacy & Safety
  11. How do I file a DMCA copyright notice?…we make the material private, tell the uploader, and email you. This process is for copyright only. For harassment, impersonation, spam or other rule-breaking,…Getting Started
  12. How do notifications work?…we notify you about shows up here, whatever your email settings are. Filters Use the chips at the top to narrow the list: All and Unread (with a count).…Messages & Notifications
  13. How do I get support?…send us a message from the Contact page. We reply by email, usually within 1–2 business days. Send us a message Open Contact us . Under What's this about? , pick…Getting Started
  14. How do I set up two-step sign-in?…and select Done. Sign me in again . Sign in with your email and password, then enter a code from the app. Signing in with it After your password, you'll see…Account & Sign-in
  15. How do messages work?…yours. Related Message requests Sending a quick message Email notifications How do I block or muteMessages & Notifications
  16. How do I change my password?…Forgot your password? under the Password fields. We'll email a reset link to your account's address. It works for one hour. Choosing a new password from that link…Account & Sign-in
  17. How do I edit my profile?…→ Account . It's never shown on your profile. Your email , password and ways to sign in are also in Settings → Account. To feature one post at the top of your…Account & Sign-in
  18. Why was my account suspended or banned?…moderator notes. If you can't sign in : sign in with your email and password (or the way you usually sign in). Instead of your account, you'll see the decision:…Privacy & Safety
  19. How do I control what others see about my activity?…one's privacy setting. Your listening history , bookmarks, email and birthday are private to you. How to keep more of it to yourself Post to fewer people: in the…Privacy & Safety
  20. Who can see my posts and uploads?…or Only me when you write it. What's always private Your email address and your birthday are never shown on your profile. Your listening history is only visible to…Privacy & Safety
  21. Why was my new account blocked?…sign-in . Tell us the username of your new account (or the email you tried to sign up with) and the exact message you saw. If you know whose account yours might be…Privacy & Safety
  22. How do I manage my devices?…right away. Turn on two-step sign-in . Check that the email in Settings → Account is still yours. The network address is an IP address, not an exact place. Phones…Account & Sign-in
  23. How do I cancel my plan?…go through. Update your card from the payment link in the email you received, or pick your plan again on the Plans page. If a card plan stays unpaid, it ends and you…Plans & Billing
  24. What are message requests?…that says the person "wants to send you a message", and an email if message emails are on in Settings → Notifications . Accept, delete or block Opening a request lets…Messages & Notifications

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