offtheave
Help Center

How can we help?

17 articles for “removed”

  1. My post was removed, or I was banned from a community…community, not the rest of your account. If your post was removed Your notification reads "The moderators of [community] removed your post", followed by the reason if…Communities
  2. How do community rules and moderators work?…is notified and sees the reason. Restore post : brings a removed post back. Change tag , and editing or deleting posts that break the rules. Reports and appeals…Communities
  3. How do I post in a community?…They close when moderators lock the post, when the post is removed, or if you're banned from the community. Your post's menu Change tag : switch the tag on your post.…Communities
  4. Why was my account suspended or banned?…only. The rest of your account isn't affected. See Removed or banned from a community . Separately, accounts that get 3 copyright strikes in 12 months are…Privacy & Safety
  5. What is XP and how do I earn it?…it earned is taken back from your balance. If content is removed by moderators, its XP is taken back too. Some penalties, such as spam or a valid report against your…XP, Badges & Rewards
  6. How do communities work?…Troubleshooting You're banned from this community : see Removed or banned from a community . This community is private when opening a post link: request to join to…Communities
  7. Badges…with those plans. They're added when your plan starts and removed when it ends. Official badges: awarded by offtheave. They can't be bought. Use the filters ( All ,…XP, Badges & Rewards
  8. How can I get more streams?…. Don't buy fake plays or use bots. Plays like that can be removed, and it can get your account restricted. See What isn'tMusic
  9. Can I change my username?…in links, or it includes personal information you need removed, contact us and pick Account & sign-in . Tell us your current username and what's wrong. We can't…Account & Sign-in
  10. How do I upload a mixtape?…numbers at the start of file names, like "01 Intro", are removed from the titles. Drag the tracks by their handle to set the order. The order you see is the…Music
  11. How do I edit or delete a video or short?…or Delete in your library. Confirm. The video or short is removed for good, with its plays, likes and comments. The space it used is added back to your video storage.…Videos & Shorts
  12. How do stories work?…your story and tap the trash icon ( Delete story ). It's removed right away. Limits Every story needs a photo or video. Text-only stories aren't possible. Stories…Stories & Photos
  13. Listening history…it drops off the list. Places older than 60 days are removed. For videos, see Continue watching . Troubleshooting Something I played isn't in History : check the…Music
  14. How do I cancel my plan?…ends You move to Free automatically. Your plan badge is removed. Nothing you've uploaded is deleted. Your music, videos, posts and purchases stay. If you're over…Plans & Billing
  15. Timestamped comments…even if the tracks are reordered later. If that track is removed, its moments are hidden. Jump to a moment Select the time on any comment to play from that exact…Music
  16. How do notifications work?…upvotes, pins, poll votes, join requests and approvals, removed posts, bans and moderator changes. Videos : likes and comments on your videos and shorts. Updates :…Messages & Notifications
  17. How do I send a quick message?…the other. That account doesn't exist : the account was removed or renamed. Voice notes aren't part of your plan : your plan doesn't include voice notes. Send text…Messages & Notifications

Browse by topic

Still need help?

Send us a message and a person will get back to you by email (you don’t need an account).

Contact us Copyright issue