offtheave
Help Center

How can we help?

19 articles for “links”

  1. Can I change my username?…(offtheave.com/yourname). It's used in @mentions and links people have shared. It's permanent. Display name : the name shown in big type on your profile and next…Account & Sign-in
  2. How do I edit my profile?…can change your photo, cover, display name, bio, location, links, Anthem and voice intro, and see a live preview as you go. Photos Under Photos , select Add a photo or…Account & Sign-in
  3. How do I create an account?…you, their username goes in Invited by (optional). Invite links fill this in for you. Complete the reCAPTCHA and select Create account . You'll see Check your email .…Getting Started
  4. How do I confirm my email?…so always use the newest email. You can ask for three new links an hour. After that you'll see We already sent a few links ; wait an hour and check spam in the…Account & Sign-in
  5. I can't sign in…Send a new reset link . You can ask for up to three reset links an hour. After that, wait an hour and check your spam folder in the meantime. You forgot your username…Account & Sign-in
  6. How do I file a DMCA copyright notice?…notice. There's a daily limit on notices. If you have many links, put up to 20 in each notice. Related My upload was taken down for copyright What isn't allowed on…Getting Started
  7. How do I stay updated on new features?…offtheave is @OffTheAve on X and Facebook. You'll find the links on the Contact page. Updates about your own account New followers, comments, sales, mentions and…Getting Started
  8. How do I upload a video?…storage meter on the form shows what you’ve used. YouTube links don’t use storage. Scheduling a release for later is a plan feature too. See How do I schedule a…Videos & Shorts
  9. What isn't allowed on offtheave?…content that promotes self-harm. Spam, including repeated links, unwanted messages and duplicate posts. Fake plays, views, followers, likes, XP or chart positions, or…Getting Started
  10. Why was my new account blocked?…its limit, you can try again. What to do if it's a mistake Links can occasionally catch people who share a device or connection, like family members, roommates or…Privacy & Safety
  11. My post was removed, or I was banned from a community…community. Report it or contact us through Contact , with links to what happened. Related Community rules and moderators What isn't allowed? How do I getCommunities
  12. Is offtheave free?…account includes A profile with your photo, cover, bio, links and an Anthem . Uploading music, videos, shorts and photos, up to your plan's storage and upload…Getting Started
  13. How do I report something?…without permission, don't use Report. The Report dialog links to Send a copyright notice , which opens the Copyright & DMCA form with the link filled in. See How do…Privacy & Safety
  14. Keeping your account safe…you to sign in, check the address first. Be careful with links in messages from people you don't know, especially offers of free plans, XP, promotion or…Privacy & Safety
  15. How do I upload a song?…too. Any other name you type is added as an artist and links to that artist's page. Limits Each file has to fit your plan's largest song upload, and everything you…Music
  16. Release details, credits and lyrics…Type @ and a username to credit a member, and the credit links to their profile. Or type any name for someone who isn't on offtheave. You can add up to 20 people for…Music
  17. How do voice notes work?…: your current plan doesn't include them. The recorder links to the plan that does. Allow microphone access : your browser blocked the mic. Allow it for offtheave…Messages & Notifications
  18. How do shorts work?…and each file has a maximum size set by your plan. YouTube links don’t use storage. Troubleshooting My short won’t upload. Check the file type (MP4, MOV, M4V, WebM or…Videos & Shorts
  19. How do I post in a community?…you post, and the community's rules sit beside the form. Links to songs, videos and posts on offtheave turn into players. Votes, polls and comments Use the up and…Communities

Browse by topic

Still need help?

Send us a message and a person will get back to you by email (you don’t need an account).