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14 articles for “multiple-accounts”

  1. Can I have more than one account?No. Our Terms allow one account per person. Extra accounts made to get around a ban, to get around your plan's limits, to fake engagement or to pretend to be someone…Account & Sign-in
  2. Why was my account suspended or banned?Accounts are suspended or banned when a moderator finds that they broke our Terms of Service . A suspension lasts a set number of days; a ban is permanent. The reason is…Privacy & Safety
  3. What isn't allowed on offtheave?Be respectful, post only what you have the rights to, and keep it real. Harassment, hate, sexual content, spam, fake plays and infringing uploads aren't allowed. The…Getting Started
  4. Why was my new account blocked?A new account can be stopped if it's linked to another account that's banned, or if it's made on the same device as an account that has reached its plan's storage limit.…Privacy & Safety
  5. Inviting friends (referrals)Share your invite link, and when someone signs up with it and confirms their email, you earn XP. Your link is on the XP page in the Invite friends card. Get your link…XP, Badges & Rewards
  6. I can't sign inMost sign-in problems come down to a forgotten password, an email address that hasn't been confirmed yet, or too many wrong tries in a row. Find the message you're…Account & Sign-in
  7. How do I change my email?Change it in Settings → Account under Email . The new address only takes over after you open the confirmation link we send to it, so your email stays the same until…Account & Sign-in
  8. My song won't play or its artwork is missingMost playback problems come from who's allowed to hear the upload, a guest listening limit, or a connection problem. Missing artwork is usually because none was added or…Music
  9. How do I create an account?Go to Join free and sign up with your email, with Google, X, Facebook, Discord or Reddit, or with a Solana wallet. Sign-up has three steps: Account , Profile and Plan .…Getting Started
  10. Free vs. paid accountsA free account lets you listen, upload, post and join the community. Paid plans (Bronze, Silver and Gold) raise your limits, like storage and upload sizes, and add tools…Account & Sign-in
  11. What is XP and how do I earn it?XP is offtheave's points. You earn it by uploading, taking part and getting noticed, and you can spend it on plans, badges, boosts and music, or withdraw it as $DORA.…XP, Badges & Rewards
  12. What are the username rules?Your username is your @handle and the address of your profile (offtheave.com/yourname). It must be 3 to 30 characters long and can use only letters, numbers, periods,…Account & Sign-in
  13. Keeping your account safeUse a strong password you don't use anywhere else, turn on two-step sign-in, and check which devices are signed in from time to time. Everything below is in Settings →…Privacy & Safety
  14. Withdrawing XP as $DORAYou can move XP from your offtheave balance to fedora.foundation, where it becomes $DORA. You start the withdrawal on fedora.foundation, using the same Solana wallet…XP, Badges & Rewards

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