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11 articles for “billing”

  1. How do I cancel my plan?…to Settings → Membership and click Cancel plan . Automatic billing stops, and you keep everything in your plan until the end of the period you already paid for. After…Plans & Billing
  2. Paying for a plan with XP…paying for a plan with XP stops your card plan's automatic billing right away, and the XP plan starts that day. From XP to card: buy the plan by card; the card plan…Plans & Billing
  3. Receipts and purchase history…first, with receipts. Plan payments are also listed under Billing history in Settings → Membership . Where to find them Purchases : the full list of plans, songs,…Plans & Billing
  4. How do I upgrade or change my plan?…From a card plan: when the new plan is paid for, automatic billing for the old one stops right away. From an XP plan: the new plan replaces it right away. The new…Plans & Billing
  5. How do I get paid?…is made; if you picked the wrong one, contact us under Billing & payouts on the Contact page. Payouts are on only when Stripe has confirmed your details and enabled…Selling & Payouts
  6. How do I get support?…& sign-in: your username. Never send us your password. Billing & payouts: the receipt number, if you have one. Your receipts are in Purchases . Report a bug: the…Getting Started
  7. Which plan is right for me?…the same comparison, with prices for monthly and yearly billing, on the Plans and pricing page. How to estimate what you need Check your storage. Open Settings →…Plans & Billing
  8. Free vs. paid accounts…→ Membership : your current plan, storage used and billing. Learn more Which plan is right for me? What do paid plans include? How do I upgrade or change my…Account & Sign-in
  9. Buying music and beats…open your library. If it's still missing, contact us under Billing & payouts on the Contact page. A file won't download or is broken. Try again from your library. If…Selling & Payouts
  10. Badges…missing a while after your plan started, contact us under Billing & payouts on the Contact page. Related How do I spend XP? What do paid plansXP, Badges & Rewards
  11. Withdrawing XP as $DORA…first. For questions about your offtheave balance, use Billing & payouts on the Contact page. Related What is XP and how do I earn it? Do you acceptXP, Badges & Rewards

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