offtheave
Plans & Billing

Receipts and purchase history

Updated · 2 min read

Everything you've bought and sold on offtheave is on your Purchases page, newest first, with receipts. Plan payments are also listed under Billing history in Settings → Membership.

Where to find them

  • Purchases: the full list of plans, songs, beats, mixtapes, badges and boosts you've bought, and anything you've sold.
  • Settings → Membership → Billing history: your latest plan payments. See all opens Purchases filtered to plans.
  • Settings → Payments → Recent purchases: your latest buys and sales. See all opens Purchases.

Using the Purchases page

  1. Pick a filter: All, Bought, Sold, Plans, Music, Badges or Boosts. Each shows how many items it has.
  2. Each row shows the item, the date, how it was paid (Card, XP, $DORA, or PayPal for old payments) and the amount. Sales show a plus sign and what you kept after fees.
  3. Click the item's name to open it, where there's a page for it.
  4. Use Newer and Older to page through.

Receipts

  • Card payments: a Receipt or PDF link opens Stripe's receipt or invoice, which you can save or print.
  • XP payments: listed with the XP amount. There's no separate document; the row is the record.
  • $DORA payments: a Solscan link shows the transaction on the Solana blockchain.

Other records

Troubleshooting

  • A card payment isn't listed yet. It appears once Stripe confirms it, usually within a minute. Refresh the page.
  • A payment shows a status other than paid. It may have failed or be waiting. For plans, check Settings → Membership.
  • A charge you don't recognize. Contact us under Billing & payouts on the Contact page, with the date, amount and receipt number if you have one.
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